SHIPPING & RETURNS
SHIPPING POLICY
We offer several shipping methods to ensure your order is delivered in a timely and secure manner. The available shipping options may vary depending on your location and the product you are purchasing. At the time of checkout, you will be able to select from the following shipping methods:
-
Standard Shipping: This is our most cost-effective shipping option. Orders shipped via standard shipping are usually delivered within 7 - 10 business days, depending on your location.
-
Expedited Shipping: If you need your order to arrive sooner, we offer expedited shipping for an additional fee. Expedited orders are usually delivered within 3 - 4 business days depending on your location.
Shipping Costs
Shipping costs are calculated based on the weight and dimensions of the products in your order, as well as the shipping method you select. The exact shipping cost will be displayed during the checkout process before you complete your purchase.
Order Processing Time
Please allow 2 - 3 business days for order processing before your order is shipped. Custom or personalized orders may require additional processing time, and you will be notified of any delays.
Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.
For more details on our shipping terms - Terms & Conditions
RETURN & EXCHANGE POLICY
We understand that this is a sensitive purchase. If you're not satisfied with your urn, please contact our customer support team, and we will work with you to find a suitable solution.
​
​